Last updated 4 September 2026

This policy explains how Oh My Cleaning (“we”, “us”) collects and uses personal information when you visit ohmycleaning.com, send an inquiry, or work with us on a cleaning project in Israel.

Who we are

Oh My Cleaning is a boutique cleaning studio founded by Nina Verzhbolovich. We specialise in post-construction and complex cleaning for homes, offices, and commercial spaces, primarily in the Tel Aviv area.

For privacy questions, write to nina@ohmycleaning.com.

Information we collect

We may collect:

Details you send through the contact form or by email — name, phone, email address, and your message about a project or collaboration.
Project information needed to plan the work — address, type of space, timing, and notes about materials or access.
Basic technical data from your browser (such as pages visited and approximate location derived from IP) if we use hosting or analytics tools that record it.

We do not ask for payment-card numbers through the website. Invoices and payments are arranged separately.

How we use it

We use this information to:

Respond to inquiries and prepare quotes.
Plan, schedule, and carry out cleaning work.
Communicate about a booking, including changes and follow-up.
Improve the website and keep it secure.

We do not sell your personal information.

Sharing

We share information only when needed to operate the studio: with team members assigned to your project, with service providers who host the website or email (under appropriate safeguards), or when the law requires it. We do not share your details with unrelated marketers.

Cookies

The site may use essential cookies to run correctly. If we add optional analytics later, we will only do so in a way that respects applicable Israeli privacy rules. You can control cookies in your browser settings.

Retention

Inquiry records are kept for as long as needed to handle your request and for a reasonable period afterwards for follow-up and accounting. You can ask us to delete correspondence that we are not required to keep.

Your rights

Depending on applicable law (including Israel’s Privacy Protection Law), you may ask to access, correct, or delete personal information we hold about you, or to object to certain uses. Send the request to nina@ohmycleaning.com. We may need to verify who you are before we respond.

Security

We take reasonable technical and organisational steps to protect information sent to us. No website or email is completely secure; please avoid sending highly sensitive data through the contact form.

Changes

We may update this policy when our practices or the law change. The date at the top of the page will be revised when we do.